The future of public services

looking @ ‘sharing economy’

As the world is evolving into the digital age, old school business models are being disrupted, creating new business models and opportunities that in the past seemed impossible. The sharing economy as it is today is reported to be worth $335bn Globally and $15bn (£9bn) in the U.K by 2025 according to “PWC” and would not have been able to exist on the same scale in a pre-digital age. With the power of online reviewing systems and digital background checks, trust has blossomed and now when sharing and swapping possessions, knowledge, property and skills with strangers you can ensure that the user feels safe.


Sparta Digital, a integrated IT and marketing agency from Manchester are currently working on the ‘CROSS’ project.The project is valued at 5.4 Million Euros and involves nine partners over 4 European Cities,Rome,Seville, Manchester and Torino. During this project we have been developing the latest software for sustainability when mixing a blend of voluntary exchanges, smart payments and third party collaboration.Thats where Community Hub comes in.

What is Community Hub?

Community Hub is the name for the platform that provides an online ecosystem where ‘citizens’ help each other in the delivery community and social services. Government agencies can target their support and interventions better to have a maximum impact and save time and money. Working with Manchester Community Central (MACC) on a localised services exchange platform with supplementary modules including public assets management, social marketplace, crowd buying/selling and community projects . Currently being developed in Manchester with support from Manchester Council, as part of the European project.


How it works

Voluntary organisations and citizens post on the community hub offering voluntary work or requiring assistance, this allows volunteers and users to view and decide what opportunity to apply for. Once an opportunity has been applied for and the service has been delivered, the volunteers personal portfolio is updated with content such as how many hours were volunteered and how well the service was delivered.This leads to Community credits which can be used for many purposes such as vouchers and discounts for local shops or exchanging for other peoples services.

Social Data – Powering Smart Cities

Considering nearly 50% of the economy is non-monetary, through the Community-value app we are able to put a value to these services exchanged and able to issue credits/vouchers as incentives. Data collected through the platform provides a real view of the needs of the city in terms of new services, service providers and skills.This helps in smart city planning and for policy makers to shift their policies and target their initiatives. Businesses are able to get involved through the platform , testing out their new products & services by getting ratings and comments.

Already released mobile app, “Do-it” is a similar project we previously worked on focussing on volunteering, making it easier for people to start and engage in volunteering activities. Do-it system currently has over 600,000 volunteers and receives 1 million opportunities/month and has the ability to record and verify the number of hours volunteered,add to their volunteer CV and search to apply for paid  jobs.


By the looks of things, ‘shared economy’ is going to play a significantly large role in the U.K market in the near future. As billions of pounds are already being made and the numbers just keep going up.